Privacy Notice

1. Data controller

RSDVELOP SAS DE CV, operating under the RSDVELOP commercial name, is responsible for personal data received through this website. Address: San Julián 42, Villa de Guadalupe, Zapopan, Jalisco, México. Privacy requests can be sent to ventas@rsdvelop.com.

2. Information we collect

• Name, company, email address, phone number, type of need or course profile, and the message or learning objective you choose to send.
• For recorded online activities, the name, image, voice or chat messages you voluntarily share when participating with camera, microphone or chat enabled.
• Technical information required to operate and secure the service, such as IP address, date, request headers and error logs.
• A local timestamp stored in your browser solely to prevent repeated form submissions.

Do not send passwords, banking data, medical information, production credentials or other sensitive information through the contact form.

3. Purposes

• Respond to your inquiry and schedule a diagnosis session.
• Manage pre-registration, availability, payment confirmation and communications for courses or events you request.
• Deliver an online class, record its instruction and demonstrations, and provide the recording to confirmed participants under the conditions announced for the activity.
• Prepare a scope, estimate or proposal requested by you.
• Prevent abuse, spam, fraud and security incidents.
• Keep the records required for a contractual or legal relationship, when one exists.

We do not sell personal data or use it for third-party advertising.

4. Service providers and transfers

The website uses Vercel for hosting and may use Resend and Google Workspace to deliver and receive messages. Online activities may also use the videoconferencing and private recording-storage provider communicated to participants before the event. If you choose a WhatsApp registration or contact channel, WhatsApp/Meta processes the message only after you review and send it under its own terms. If automated human verification is enabled, Cloudflare Turnstile may also process technical information. These providers act as service processors and may process information outside Mexico under their applicable contracts and privacy commitments.

RSDVELOP does not transfer personal data to unrelated third parties for their own purposes. If a transfer requiring consent becomes necessary, the applicable information and choice will be presented before it takes place. Transfers required by law or necessary for a legal or contractual relationship may be made in the cases permitted by applicable law.

5. Retention

Inquiries that do not become a business relationship are generally deleted or anonymized within 12 months. Project, billing and contractual records are retained for the periods required by the applicable obligations. Event recordings are retained for the access period communicated to confirmed participants and are then deleted or access-restricted, except where longer retention is required to address a legal obligation or complaint. Security logs are kept only for the time reasonably necessary to investigate incidents.

6. Your rights

You may request access, correction, deletion or opposition to the processing of your data, withdraw consent where applicable, or limit its use and disclosure by emailing ventas@rsdvelop.com. The request must include your name, a means to receive notices, proof of identity, a clear description of the data and right involved, and any element that helps locate the record.

A determination will be communicated within 20 business days after receiving a complete request. If it is granted, it will be implemented within the following 15 business days. These periods may be extended once for the same length when justified by the circumstances. Exercising these rights is free, except for permitted reproduction or delivery costs.

7. Cookies and local storage

RSDVELOP does not currently use advertising or behavioral analytics cookies. The contact form stores one local timestamp for anti-spam cooldown. Infrastructure providers may use strictly necessary technical mechanisms to deliver and protect the service.

8. Changes and contact

Material changes will be communicated by publishing the updated notice at this same address and changing the update date. For privacy questions or complaints, use the contact details below.

ventas@rsdvelop.com · +52 33 1973 4592

If you believe your data-protection rights were not respected, you may use the protection procedure before Mexico’s Secretariat of Anti-Corruption and Good Government under the applicable law.